1. Introduction

At FlightsGlobe, your privacy is a cornerstone of our service. This Privacy Policy explains how FlightsGlobe.com (referred to as "we," "us," or "our")—a brand owned and operated by Flycations Ltd—collects, uses, and protects your personal information. As an independent travel retailer, we act as the primary data controller for the information you provide when using our services to book travel arrangements.

By accessing FlightsGlobe.com, you consent to the data practices described in this policy.

2. Who We Are and Our Relationship

FlightsGlobe.com is a specialized travel portal. Following our corporate restructuring, our parent company is Flycations Ltd, registered in England and Wales (Company No: 14100185). While FlightsGlobe maintains an administrative presence in Sheridan, Wyoming, your data is managed under the global compliance standards of the Flycations group.

3. Information We Collect

To facilitate travel bookings, we collect the following categories of personal data:

• Identity Data: Full name, date of birth, gender, and passport details (required for international ticketing).
• Contact Data: Email address, billing address, and phone number.
• Financial Data: Payment card details (processed securely via encrypted gateways; we do not store full CVV/CVC numbers).
• Travel Data: Frequent flyer numbers, meal preferences, seat selections, and special assistance requirements.
• Technical Data: IP address, browser type, and usage data via cookies to improve website performance.

4. How and Why We Use Your Data

We process your data based on the following legal grounds:

• Contractual Necessity: To fulfill your booking and issue tickets with airlines and service providers.
• Legal Obligation: To comply with financial reporting, "Know Your Customer" (KYC) regulations, and aviation security laws.
• Legitimate Interest: To provide customer support, prevent fraud, and improve our services.
• Consent: For marketing communications (which you can opt out of at any time).

5. Data Sharing and Disclosure

We do not sell your data. We share information only with:

• Parent Company (Flycations Ltd): For centralized administration, financial auditing, and customer support.
• Travel Providers: Airlines, hotels, and Global Distribution Systems (GDS) to secure your reservations.
• Regulatory Bodies: The UK Civil Aviation Authority (CAA) under ATOL License 12238 to ensure your travel is financially protected.
• Service Providers: Payment processors and IT hosting services.

6. International Data Transfers

Because FlightsGlobe operates globally, your data may be transferred between the United Kingdom, the European Economic Area (EEA), and the United States. We ensure all transfers are protected by Standard Contractual Clauses (SCCs) or other adequacy frameworks to maintain protection equivalent to the UK GDPR.

7. Data Security and Retention

We implement robust technical and organizational measures (including SSL encryption) to protect your data. We retain personal information only for as long as necessary to fulfill the travel contract or meet legal retention periods (typically 6–10 years for financial and ATOL-related records).

8. Your Legal Rights

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate data.
• Deletion: Request that we delete your data ("Right to be Forgotten"), subject to legal retention requirements.
• Objection or Restriction: Object to or restrict certain types of processing.
• Portability: Request a copy of your data in a structured format.